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Frequently Asked Questions
Is Report Rentals free to use?
Report Rentals has a free plan which is ideal for first time users or individuals wanting to track a few leases. However, for users managing more than 3 leases, upgrading to the Investor plan is recommended.
How does Report Rentals' pricing work?
The free version of Report Rentals is available for individual users. The Investor plan is priced at CAD $15.99 per user per month with annual billing, or CAD $19.50 per user per month with monthly billing. For organizations managing an extensive portfolio, the Property Manager plan offers advanced features and team management capabilities.
Do you offer any discounts?
Yes! By choosing a yearly plan, you will receive a 20% discount.
How can I manage my billing?
You can manage your subscription and billing information through
How would I update my plans?
You can manage your subscription and billing information at any time by accessing your billing section in your account settings. From there, click "change plan" to upgrade or downgrade your plan.
Can my landlord send my information to Equifax without me knowing?
No your landlord cannot begin sending rent reports to Equifax withour your knowledge. In order to enable rent reporting, tenants will receive a consent form to be digitally signed.
Additionally, tenants will receive reminder emails for upcoming and missed payments, as well as the opportunity to dispute inaccurate information by messaging info@realmaster.com.
I still have unanswered questions, what can I do?
We will do our best to help, please contact us with your questions at info@realmaster.com